FAQs - Smith & Truslow FAQs - Smith & Truslow


My order just arrived. Why do spices I ordered at the same time have different expiration dates?

The flavor in spices and herbs degrades at different rates. Most spice seeds retain their optimum flavor for 1 to 3 years. Once ground, the essential oils in the spice are released, and the flavor dissipates more quickly. Most ground spices retain their optimum flavor for 6 months to a year. Dried herbs usually retain their flavor for 6 months to a year. Information on the shelf life of specific spices can be found when you link from the Spices & Herbs page.

Could you explain about the refill bags?

Refill bags contain the same amount of spice as your original small jar order. Refills arrive in air-tight plastic bags. Simply snip the corner of your bag, refill your Smith & Truslow spice jar, apply the new label, and recycle the bag.

Is your packaging organic?

Smith & Truslow only carries certified organic products. While our packaging is not “organic”, our goal is always to be environmentally responsible. Every piece of our packaging is recyclable. Our boxes and printed pieces are on stock that is recycled, and in many instances contains 30% post-consumer waste. When possible, we choose to work with printers certified by the Forest Stewardship Council, and we print only with water-based inks.