Return & Refund Policy

Thank you for shopping with Smith & Truslow.┬áIf you are not entirely satisfied with your purchase, we’re here to help.

Returns

We do not (cannot) accept returns on food-related items.

If your order is damaged during shipment, contact us within 7 calendar days from the date you received your order.

To submit a claim: Take a picture of the damage and email it to customerservice@smithandtruslow.com along with your order number and your preferred method of communication.

Approved claims: Smith & Truslow will either refund the cost of the damaged product, or send a replacement. Refunds will be made to the credit card that was used to place the initial order.

Order by NOV 20 for delivery by Thanksgiving.Holiday Shipping Deadlines >
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